Air India
28.12.2012 | Author:

Air IndiaAir India is the national flag carrier of India. It is the fourth-largest domestic airline, behind Jet Airways, IndiGo and SpiceJet, in terms of market share. The airline is operating more than 75 destinations worldwide, including Asia, Europe and North America. For the convenience of the passengers, the national flag carrier has also started its customer care number. Its contact number is toll free number i.e., 1800-180-1407.

Air India is the flag carrier airline of India. It is owned by Air India Limited (AIL). J. R. D. Tata (Jehangir Ratanji Dadabhoy Tata) founded Air India in 1932.

The airline takes up a strong passenger fleet that includes Airbus and Boeing aircraft. Its fleet size comprises B787 Dreamliner, B777-200LR, B747-400, B777-300ER (77W), Airbus 330-200, Airbus 320, Airbus 319 (Mixed/Economy), Airbus 321, CRJ-700 and ATR 42-320.
Besides, there are six Maharaja Lounges worldwide, includiing 4 domestic (Bangalore, Delhi, Hyderabad and Mumbai) and two international (London Heathrow Airport and John F. Kennedy International Airport).

The corporate office of Air India is located at the Air India Building at Nariman Point in South Mumbai. The airline is now planning to move its business office from Mumbai to Delhi sometime in 2013.

There are three subsidiaries of Air India i.e., Air India Cargo, Air India Express and Air India Regional.

Moreover, Air India has signed various codesharing agreements with many international airlines. These airlines are Aeroflot,   Alitalia, Air Mauritius, Asiana Airlines, Lufthansa, Austrian Airlines, Ethiopian Airlines, Kuwait Airways, Singapore Airlines, South African Airways, SriLankan Airlines, Swiss International Airlines and Turkish Airlines.

The national public carrier operates two hubs in India i.e., Indira Gandhi International Airport, New Delhi and Chhatrapati Shivaji International Airport, Mumbai. It has also operated an international hub at Germany’s Frankfurt International Airport but it was to be terminated with high costs. The airline is now operating Dubai International Airport.

Its merger with Indian Airlines in 2011 resulted multiple problems during 2007-2011.

Star Alliance, the world’s largest global airline alliance, headquartered in Frankfurt am Main, Germany, suspended nomination of Air India membership to join its list in August 2011 as airline fall short to meet the minimum standards.

Conspicuously, the government of India granted bailout package to Air India in April 2012.

To know more about Air India, call Customer Care Number.

Air India Customer Care Helpdesk for Reservation
•    Telephone number: 011-24624074
•    Landline number:  011-24624075

Customer Care Number Hyderabad: 1800 180 1407 (BSNL 24×7), 0124 2877 777 (Mobile 24×7),
Baggage Enquiries – 66605173 (1000-1700 Hrs only), 040-66603019

Air India contact number Chennai: 044 – 23453375 (Booking office), 23453366/23453347/23453301 (Dom. Enquiry)

Air India toll free number Delhi – 1800-180-1407

Air India Customer Care Number Mumbai: 22796666, 22023031

Customer Care Number Bangaluru – 91-80-6678 5172 / 080 – 94808 25160 / 080 – 6678 5161 / 080 – 6678 5168 / 6678 5172/ 080 – 6678 5163

Air India Toll Free number for frequent flyer – 1800 180 1407

AGARTALA
Palace Compound,
Agartala,
West Tripura  799001
03812325470 Booking office
2342226 Airport

AGATTI
c/o Base Manager,
Pykala Travels,
Agatti     04894-
242229 Booking office
242616 Airport

AGRA
Mr. Sunil Parashar.
Station Mgr.
iasmagr@yahoo.co.in
Air India Limited,
C/O Tourism Guild of Agra,
Shilp Gram,
Agra-282001.

AGRA AIRPORT
CoordinatorAirport.
Air India Limited,
Civil Air Terminal,
Kheria Airport,
Agra-282001.

AHMEDABAD
Air India Limited,
Airlines House,
Lal Darwaja,
Ahmedabad – 380 001.
guj.mgr@airindia.in
Enquiry : 079-25505198
079-25505199 /079-25505236

AHMEDABAD AIRPORT
Sardar Vallabhbhai Patel International Airport,
Sardar Nagar,
Ahmedabad – 380003.

Domestic:
079-22869233/44
International:
079-22867237/7547
Domestic:
079-22860377
International:
079-22869540

AIZAWL
Zodin Square – Tul Kual “A”
Aizawl – 796001
0389- 2323548
2322283 Booking office
22573355 Airport

ALLAHABAD
Bamraull Airport,
Allahabad
0532-2581370 Booking office
2581360 Airport

AMRITSAR
M.K.International Hotel,
Ranjit Avenue,
Amritsar
39-A Court Road,
Amritsar 143 001
0183-2508122/33
0183- 2213392/93 Booking office
2214012/13 Airport

ANAND
Nagarpalika Bhavan,
M.G.  Road,
Anand 388001.
02692-241884   /241885

AURANGABAD
Mr.V.D. Barde
Airlines House,
Town Centre, Jaina Road,
Aurangabad – 431003
ixu.sm@airindia.in     0240-
2485421 Booking office
2483392 Booking office
2482111 Airport
2485780 Airport

BAGDOGRA
Dr. B. R. Ambedkar Market Complex,
2nd Floor, Hill Cart Road,
P O Prodhan Nagar,
Dist. Darjeeling,
Silliguri – 734003     0353-
2511495 Booking office
0354-
2254230,2254231 Darjeeling Booking office
0353-2698022 Airport

BENGALURU
(For domestic flights)
Unity Building,
J.C. Road.
Cauvery Bhavan,
K.G.Road,

CALL CENTER of Booking Office – 080-22277747-750/22123299/22273310

Airport
66785172

Cargo
2227 7752
2224 9148
1800 180 1407
022 – 2758 0777
0124 – 2877 777

Booking Office
080
2297 8427
2297 8406

Airport
94808 25160
080 6678 5161
66785168

Cargo
94808 25154 /
94498 73949
94808 25155
94498 73950

1800 180 1407
22273300
6678 5169
2222 8689
6678 5165
6678 5169

BENGALURU AIRPORT
Bengaluru International Airport
Devanahalli
Bengaluru
91-80-6678 5172
Airport Manager :080 – 94808 25160
Airport Duty Manager : 080 – 6678 5161
Airport Customer Service Desk  : 080 – 6678 5168 / 6678 5172
Airport Baggage Cell :080 – 6678 5163

BHOPAL
(For domestic flights)
S-22, GTB Complex,
T.T Nagar,
Bhopal –  462 003

Airlines House,
Bhadbhada Road,
T T Nagar,
Bhopal 462 003
0755-5220666/2551055
0755-2770480 Booking office
2646123 Airport

BHUBANESHWAR
Arpan Sanyal
Station Mgr.
VII-C/8 Rajpath, Unit-I
Bhubaneswar-751009.
ammbbi@airindia.in
airindiabbi@gmail.com     0674-2530380     0674-2525624

BHUBANESHWAR AIRPORT
Purna Chandra Sahoo
Apt.Mgr.
Braja Kishor Kar
Duty Mgr.
Amiya sankar Das
Duty Mgr.
Biju Patnaik Airport,
Bhubaneswar-751020.
Bbi.apt@airindia.in     0674-2596105     0674-252624

BHUJ
Venkat S Ayyagari.
Station Manager,
Opp Air Force Main Gate,
Khavda Rd.,
Bhuj-Kutch-370001.
bhuj.sm@airindia.in
02832-244050/52     02832-244051

CHANDIGARH
(For domestic flights)
SCO 162-164, Sector 34A,
Chandigarh.

SCD 162/164,
Sector 34A,
Chandigarh 160 034
01722624941/ 43 Resv
2656029 Airport
2637259
Telecheck-in -0172-2624943 Booking office
2656029 Airport
Telefax-01722624942

CHENNAI
Duty Officer
19, Rukmini Laxmipathy Road,
Egmore,
Chennai 600008
MAARESVN@airindia.in
23453301/23453366

CHENNAI AIRPORT
Kamaraj Domestic Terminal
Tirusulam
Chennai 600016
apmmaasectt@airindia.in

Anna International Terminal
Tirusulam
Chennai 600016
Airport Manager
maa.bagsvcs@airindia.in
044 22560011/22
9841059916
044 22560260
044 22561065
9841059917
044 22561300

044 22560747/ 044 22560941

COIMBATORE
Indira Rammohan
Asst. Mgr.
1605, Trichy  Road,
Coimbatore 641018
ammcjb@airindia.in
0422-2303569
COIMBATORE AIRPORT
Sitalaxmi Balachandran
Traffic Officer.
Air India Ltd.,
Peelamedu.
cjb.apt@airindia.in

DELHI
Air India Limited Reservations,
Safdarjung Airport
Aurobindo Marg,
New Delhi – 110003.
del.reservationmanager
@airindia.in
011 24622220/011 24653682

DIBRUGARH
Mr.Siddhartha Roy.
Dy. Mgr.
Jyotinagar,Circuit House Road,
Dibrugarh-78601
ammdib@yahoo.com
ammdib@airindia.in
0373-2301436/2300114/2300658     0373-2301436

DIBRUGARH AIRPORT
Mr.Pramod Saikia.
Duty Mgr.
Dibrugarh Airport, Mohanbari,
Dibrugarh-786012.
apmdib@yahoo.com     0373-2382777/
2382525/2915597

DIMAPUR
Shoppers Point,
Besides SP’S Office,
Off Kohima Road,
Dimapur 797 112     03862-
229366 Booking office
242441 Airport

GAYA
Hoptel Shashi International,
Bodhgaya
0631-2201119 Booking office
2410175 Airport

GOA
Air India,
Dempo House, Ground Floor,
DB Marg, Panaji,
Goa 403001
goi.sm@airindia.in
0832-2431101/02/03/

GOA AIRPORT
Mr. Mohan Wagle
1st Floor, International Departure Hall,
Dabolim Airport,
Goa 403 802
airindiaapmgoa@gmail.com
0832-2541115
0832-2542444

GUWAHATI
(For domestic flights)
National Aviation Company of India Ltd. (A)
Dispur , Ganesguri Chirali
Guwahati
781006

gauai@vsnl.net

Airlines House,
Ganesh Guri, Charali,
PO Dispur,
Guwahati 741006
03612234975/0361-2264420/21/22/23 Booking office
2840221 Airport

GUWAHATI
AIRPORT     Lokpriya Gopinath
Bordoloi International
Airport, Borjhar
Guwahati
781015
361284 2363 /361284 2514

GWALIOR
Tansen Marg,
Padav Gwalior 474 002
0751-
2376820 Booking office
2376872 Airport

HYDERABAD
5-10-193 Haca Bhavan
Hill Fort Road
Saifabad
Hyderabad – 500004
Call Centre – 1800 180 1407 (Through BSNL 24×7)
Call Centre – 0124-2877 777 (Through Mob. 24×7)
040-23389712 (1000-1300 & 1400-1745 Hrs only)
040-23430334 (1000-1300 & 1400-1745 Hrs only)

HYDERABAD AIRPORT
AO-26 Level-G, PTB,
Rajiv Gandhi International Airport,
Shamshabad – 501218
Call Centre – 1800 180 1407 (Through BSNL 24×7)
Call Centre – 0124 2877 777 (Thru Mob. 24×7)
Baggage Enquiries – 66605173 (1000-1700 Hrs only)
040-66603019 /040-66605163

IMPHAL
Mahatma Gandhi Avenue,
Imphal 795001
0385-2540999 Booking office
2455074 Airport

INDORE
Mr.D.V.Gadgil
Station Manager
Abhay Khel Prashal,
Dr.R.S.Bhandari Marg,
Indore – 302013
idr.sm@airindia.in     0731-2431595/96     0731-2531176
INDORE AIRPORT

Mrs. Geeta Sharma
Duty Mgr.
DABH Airport,
Indore.
idr.apt@airindia.in     0731-2620758/1782     0731-2620758
(Tele Fax)
0731-2620491

JABALPUR
J.B.Tirkey
Asst. Mgr.
1455, Narmada Road,
Rampur Chowk,
Near G.R.C. Gate,
Jabalpur-482008, M.P.
jlr.sm@airindia.in     0761-2904090     0761-2666555
JABALPUR AIRPORT
J.B.Tirkey
Duty Mgr.
Dumna Civil Airport,
Dumna, Jabalpur.     0761-6459333

JAIPUR
Nehru Place Complex,
Tonk Road,
Jaipur -302015
0141-2743500 Booking office
2721333 Airport

JALANDHAR
GF, Vijaya Tower,
Civil Lines ,
Jalandhaor 144001.     0181
2452897
2458604
2225720
Fax 0181-2457637

JAMMU
Tourist Reception Centre,
Vir Marg,
Jammu 180 001     0191-
2542735 Booking office
2430449 Airport

JAMNAGAR
Ms. Kalpana Parmar.
Indra Mahal,
Bhid Bhanjan Road,
Jamnagar 361 001
JGA.SM@airindia.in     0288-
2550211 Booking office
2550212 Booking office 2712413 Airport
0288-2552911

JODHPUR
2, West Patel Nagar,
Circuit House Road,
Ratanada, Jodhpur 342 001
0291-2510758 Booking office
2512617 Airport

JORHAT
Hotel Paradise,
T.R.Phukan Road,
Jorhat 785 001
0376-2320011 Booking office
2340294 Airport

KANNUR     Fort
Light Commercial    Complex,
D-28 Fort Road,
Kannur Dist,
Kannur – 670 001     0497-2761654
0497-2761655

KANPUR
25/3 First Floor,
The Mall,
Kanpur 208001

Chakeri Airport,
Kanpur
0512-2312 409-Resv
2312 874/0512-2452999 Airport
0512-2315 839

KHAJURAHO
Temple Hotel,
Airport,
Khajuraho 471 606     07686-
274035 Booking office
274036 Airport

KOCHI
Micheal V Joseph
Station Manager
Air India Building
Durbar Hall Road
Cochin – 682 016
m.joseph@airindia.in
SM: 0484 – 2381465
Tel Sales : 0484 -2351260 / 2351295/0484 – 2381870

KOCHI AIRPORT
D Debesh
Airport Manager
Air India
Cochin International Airport
Nedumbassery
Cochin – 683 111
d.debesh@airindia.in
Traffic (INT) – cok.traffic@airindia.in
SHU – cok.shu@airindia.in
Traffic (DOM) – apmnacil@gmail.com
APM : 0484 – 2610070
Duty Manager (INT) : 0484 – 2611666
Traffic (INT) : 0484 – 2610040
SHU/MBO (INT) : 0484 – 2610050
Duty Manager (DOM) : 0484 – 2610101
MBO (DOM) – 0484 2610041     0484 – 2610010
0484 – 2610090

KOLKATA
Airlines House
Air India
39, C.R. Avenue
Kolkata – 700012
03322110730 / 0810 (Board Line)
033-22117875

KOLKATA AIRPORT
Netaji Subhas Chandra Bose International
Airport, Dum Dum Kolkata 700052
Terminal Manager (Domestic)
mkakolkata@airindia.in
91-3325119864 / 25119031/+91 33 25119846/91-332511 8639/+91 33 25119394

KOZHIKODE
Eroth Centre,
5/2521 Bank Road,
Calicut 673001,
Kerala.
ccjrzai@airindia.in
0495-2760710
0495-2760715
0495-2766669
0495-2771974/2765265/2368966

KOZHIKODE
AIRPORT     Karippur Airport,
Post Calicut Airport,
Karippur,
Kondoty, Malappuram
Dist. PIN 673647
Kerala
airindiaclt@eth.net     0483-2717749
International
0483-2715646
International
0483-2715005
Mishandled baggage-International
0483-2710100 Domestic
0483-2714582 Domestic
04832712401
0483-2710190

KULLU
Kullu Manali Airport,
Bhuntar,
Himachal Pradesh 175 125
01902-265727 Airport

LEH
Fort Road,
Leh 194 101
01982- 252076 Booking office
252255 Airport

LILABARI
0375223722 Booking office
2242481 Airport

LUCKNOW
(For domestic  flights)
Air India
9, Rani Laxmi Bai Marg,
Ameen Complex, Hazratganj,
Lucknow.
iasmlko@yahoo.co.in

9, Rani Laxmibai Marg,
Near Gemini Hotel,
Hazratganj, Lucknow
0522-4026292
(Station Manager)
0522-2620927
0522-2624618
(Counter No.) 0522-2620927 Booking office
2436132 Airport
0522-2626623

AIRPORT
Amousi International
Airport
C.C.S. Airport,
Lucknow – 226009.

0522-2436327
0522-2436132
(Commercial)

0522-2436975
(Airport Manager)
0522-2436291
(Engineer)
0522-2435401

MADURAI
S.S. Pirakalathan.
Dy. Manager (C ),
Station Manager,
Pandyan Building,
7A, West Velli Street,
Madurai 625 001
ammixm@airindia.in     0452-2341795     0452-2341795

MADURAI AIRPORT
K. Visuvanathan
Traffic Officer ( Apt. Mgr.)
Perungudi,
Madurai-625022.
0452-2690333/2690433

MALAPPURAM
Room No. 18, 14/327
Sunni Mahal, 1st Flr.,
Down Hill Malappuram,
Malappuram Dist.
Kerala.     0483-2738645
0483-2738646

MANGALORE
Airlines House,
Hathill, Lalbagh,
Mangalore 575 006.
0824- 2451046/2450811/2450673/0824 2451044
Airport : 0824 2220450/
2220451 (Telefax)

MUMBAI
Air India Building,
1st Floor,
Nariman Point,
Mumbai 400 021.
(International) -22796666
(Domestic) – 22023031/22021096

MUMBAI
Airport (International) Chatrapati Shivaji
International Airport
NIPTC, Sahar,
Mumbai 400 099.
bom.traffic@airindia.in
28318888
Duty Manager : 28318082
Traffic Admin : 28318083/26829602

NAGPUR
Dr.Dev Zodape.
Station Mgr.
Nag.sm@airindia.in
Mr. M.G.Kolhe
Res.Mgr.
MG.Kolhe@airindia.in
Mr. Anand Deosarkar
Duty Mgr.
Airlines House,
Civil Lines,
Nagpur-440001.     0712-2551744
0712-2226300 (Bkg. Office)
0712-2525841     0712-2542488
0712-2527306 (Bkg. Office)

NAGPUR AIRPORT
Mr.Pradeep Deo
Apt.Mgr.
apmnag@rediffmail.com
Mr. R.V.Bhoj
Duty Officer
Ravi.Bhoj@airindia.in
Mrs. V.Waghela
Duty Officer
apm.nag@redifmail.com
0712-2285848 (Airport)

PATHANKOT
9257209209 Booking office/Airport     —

PATNA
South Gandhi Maidan,
CMA,
Patna 800 001
0612-2222554 Booking office
0612 2223199 Airport

PORT BLAIR
Tapas Ranjan Ray
Asst. Mgr. ( C )
6, K R Road,
Port Blair-744101.
raytapas02@gmail.com
airindiaportblair@gmail.com
03192-233108/230949/03192-231483

PORT BLAIR AIRPORT
Debasis Dey
Veer Savarkar Intl. Airport,
Port Blair.
airindiaportblair@gmail.com     03192-234744     —

PUNE
Mr.Dhairyashil Vandekar
Dhairyashil.Vandekar@airindia.in
Station Manager.
39/B, Dr. Ambedkar Road,
opp.R.T.O,
near Sangam Bridge,
Pune-411001.
020-26057001/020-26058018

PUNE AIRPORT
Duty Manager
Mr.Ashok Chandanshire
Mr.D. Sitarama
Mr.N.V.Pradhan
Mr.P.S.Gaikwad
Civil Enclave,
Lohegaon Airport,
Pune-411032
PNQ.APT@airindia.in
apmpune@gmail.com
020-26683210/11/020-26612598

RAIPUR     Jeevan Bima Bhavan,
Jeevan Beema Marg,
Pandri,
Raipur 492004
0771-2583072 Booking office
2418201 Airport

RAJKOT
Mr.R.K.Makwana.
Traffic Officer
raj.sm@airindia.in
Angel Chambers,
Opp.G.E.B.Office,
Dhebar Road,
Rajkot 360001
0281-2222295
0281-2234122 Booking office
0281-2453313 Airport
0281-2233329

RANCHI
Mr. Pramod Bhuinyan
Station Manager.
Birsa Munda Airport
Ranchi – 834002
Jharkhand, India
ammixr@gmail.com
ammixr@airindia.in

Mr. Devjyoti Banerjee
Reservations & Sales Manager
rsmairindiaixr@gmail.com
0651-2251184/0651- 2503255 /2250479 (Tele Fax)

RANCHI AIRPORT     Mrs. Madhuri Bage.
Airport Manager.
Birsa Munda Airport,
Ranchi – 834002
Jharkhand, India
apmairindiaixr@gmail.com
mailto:Madhuri.Bage@airindia.in
0651-2252323/2501554/2252323 (Tele Fax)

SHILLONG
Sheba Travels,
Police Bazar Point,
Hotel Magnum,
Shillong 793 001.
0364-2226222 Booking office
2577271 Airport

SILCHAR     Club Road,
Silchar 788 001
03842-245649 Booking Office
282311 Airport

SRINAGAR
Srinagar Airport,
Srinagar 190 001
0194-2450257 Booking office
2431696 Airport

SURAT
102, Digvijay Complex,
Opp. St Xavier’s School,
Ghod-Dod Road,
Surat, PIN 395002, Gujarat.
surat.sm@airindia.in
0261-2650892/2650893/2656668
SURAT AIRPORT
J.K.Baria.
Passenger Terminal Building,
Surat Airport, Magdalla,
Surat, Gujarat.
surat.sm@airindia.in
0261-2720223/2727002

TEZPUR
Tezpur Airport,
Haleshwar,
Tezpur 784 104
03712-258353 Booking office/Airport

THIRUVALLA
Pulimittathu Bldg.,
Ramanchira,
PO Muthoor,
Thiruvalla 689 107.
91-04732605619

TIRUPATI     S.Shailendra Kumar.
Assistant Manager
TTD’s Srinivasam Pilgrim Amenities Complex,
Tirumala By-Pass Road,
Tirupati-517501
smtirupati@gmail.com
0877-2283981 /2283981 (Tele Fax)

TIRUPATI AIRPORT
Renigunta.
smtirupati@gmail.com     0877-2283992     0877-2283981

THIRUVANANTHAPURAM
Airlines House,
Vikas Bhavan PO,
Near Mascot Hotel
Trivandrum-695033
0471-2315225 /2315270/2314289/2316363

THIRUVANANTHAPURAM AIRPORT
New International Terminal Building,
Chackai,
Trivandrum-24.
trv.traffic@airindia.in

Mr. R. Vijayakumar
Apt. Mgr.
Domestic Terminal,
Shanghumugham,
Trivandrum-08.
apmictrv@yahoo.co.in
trv.apt@airindia.in     0471-2501269
0471-2500419     0471-2500622
0471-2505051

TRICHUR     Trinity Shopping Complex, Opp.
Head Post Office,
Trichur 680 001.     0487
2420690     –

TRICHY
Station Mgr.
“Amalorpavi”
No.4-A, Dindigul Road,
Trichy-620001.
ammtrzsr@airindia.in     0431-2480288     0431-2481292

TRICHY AIRPORT
” Sempattu ”
Trichy Airport-620007.
trzapt@airindia.in     0431-2341063/
2341722/2341744     0431-2341063
(Tele fax)

UDAIPUR     222/16 Mumal Towers,
Saheli Marg,
Udaipur     0294-
2410999 Booking office
2655453 Airport     —
VADODARA

VADODARA AIRPORT
BDQ.SM@airindia.in
101-102, Taksh Paradigm,
5, Charotar Park Society,
Old Padra Road,
Vadodara 390 020.
Mr. N S Panwar
Harni Airport,
Vadodara 390 022.     0265-2330466/2357183
0265- 2466635 /2330466 /2466647

VARANASI
Airlines Bhavan 52
Yadunath Marg,
Cantt Varanasi 221 002

Airlines Bhavan 52 Yadunath Marg,
Cantt Varanasi 221 002
0542-
2502527 Booking office
2622090 Airport

0542-
2502527 Booking office
2622090 Airport

VISHAKHAPATNAM

LIC Building Complex,
JeevanPrakash Marg,
Vishakhapatnam – 530 004
0891- 2746501
Booking Office – 2572521
Airport

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