Indian Railways Customer Care Number
29.01.2013 | Author:

Indian railways have always been the highlight and the backbone of the Tourism Industry. There are hundreds of routes and trains connecting all parts of India and transporting passengers of all segments from one place to another. Over the years gone by, people have seen a new face of the Indian railways with introduction of many new routes, super fast trains, online booking systems and much more.

Indian Railways Customer Care Number: 139

For Complaint of Rail Catering/Pantry Service:
Indian Railways Toll Free Number: 1800-111-139

Indian Railways Helpline Number 24X7: 011 39340000

Indian railways has 114,500 kilometers of total track over a route of 65,000 kilometers and almost 7,500 stations. It now has the world’s fourth largest railway network after that of the United States, Russia and China. These are commendable figures if we compare since the introduction of Indian railways in 1853.

There is IRCTC, a sparkling service of Indian railways. It has played a substantial role in changing the face of railway ticketing in India. Indian Railway Catering and Tourism Corporation (IRCTC) is a subsidiary of the Indian railways that handles the catering, tourism and online ticketing operations of the railways. IRCTC has bought a dramatic change to the outlook of the Indian railways and made it very convenient and comfortable.

Earlier when it comes to booking the train tickets or the ticket cancellation, one has to go and stand in long queues to book the tickets and have to run around to check the status of the bookings and take special care of the tickets. With the introduction of IRCTC, it has pioneered Internet-based rail ticket booking through its website, so no more standing in the long queues for hours as well as from the mobile phones via GPRS or SMS.

Even the ticket cancellations or modifications can be done online. They have also introduced the concept of E-tickets which gives you the peace of mind that once you book the ticket online, the same will be either e-mailed to you as well as will be sent through SMS alert. In addition to that, they also offers the option of I-tickets that are basically like regular tickets except that they are booked online and delivered by post.

For the convenience of the passengers, IRCTC have launched a website erail.in whereon you make your quick and fast search to book your ticket, make the payment using your debit / credit cards and receive the tickets there and then. Not only that you can also check the PNR status of your booking / tickets by entering your PNR Number on the website, but also train enquiry.

IRCTC also organizes budget and deluxe package tours for domestic and foreign tourists. A popular tourism package for budget tourists covering important tourist destination across India is Bharat Darshan Luxury tourism packages are also available, that involve special luxury trains such as Palace on Wheels, Royal Orient Express etc., and many such services.
The modern railways system is an all new face of the Indian railways. Who would have thought it ever that we will see these many changes and changes for the betterment in the Railways weather it is for the Booking systems, comfortable travel or convenience of booking the tickets while sitting at home or office.

IRCTC has made the dream come true and it gives immense pleasure and proud to say that we have been into the era when we have seen the “changing face of Indian railways”.

Indian Railways Customer Care Number Delhi: 011-3934-0000

Indian Railways Customer Care Number Mumbai: 022-2530-0000

Indian Railways Customer Care Number Hyderabad: 040-2530-0000

Indian Railways Customer Care Number Bangalore: 080-2530-0000

Indian Railways Customer Care Number Chennai: 044-2530-0000

Indian Railways Customer Care Number Ahmedabad: 079-2530-0000

Indian Railways Customer Care Number Chandigarh: 172-2530-0000

One thought on “Indian Railways Customer Care Number

  1. PNR NO 2832915999,TRAN.ID.0905873289.DATED 2.6.14.TRAIN HAS BEEN LATE FOR APPROX 16 HOURS TDR FILED SAME DAY BUT AMOUNT YET NOT BEEN CREDITED TO MY ACCOUNT.PLEASE GIVE ACTUAL UPDATE.SEVREL MAIL HAS BEEN DONE BUT TIME LIMIT NOT BEEN DISCLOSED

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