Mobikwik Customer Care

February 6, 2013 | Author: | Posted in Recharge

MobiKwik.com pits a smooth way to recharge mobiles and pay bills in India. They are India’s No.1 online recharge portal where prepaid & postpaid, DTH TV recharge and Data Card / Internet Dongle recharges are done and bills are paid. It attempts to make mobile recharge at the convenience of the users. MobiKwik.com can be used to make recharge or bill payments anytime from anywhere. There are simple steps using MobiKwik.

MobiKwik Office Address:
One MobiKwik Systems Private Limited
8A, DDA, Pocket-1, Sector-7
Dwarka (Near Palam Flyover)
New Delhi – 110075.
Phone: +91 999-992-5342

MobiKwik Customer Support Care Number: http://www.MobiKwik.com/help

MobiKwik is an e-wallet company in India. It launched its mobile website in 2012. The new user interface (UI) aims to grow its existing user base of 1.2 million. It is expected to reach out to 945 million mobile users in the country.
At MobiKwik.com, both prepaid and postpaid network users can make payment for Vodafone, BSNL, Tata docomo, Airtel, Aircel, Idea, Reliance CDMA, Reliance GSM, Airtel digital, Tata Walky, Loop, MTNL trump, Tata indicom, Uninor, MTS, Videocon, Virgin CDMA and Virgin GSM, as well as for Dish TV bills of Videocon d2h, Tata sky and Sun direct, and Datacard of Tata photon, MTS mbrowse, Reliance netConnect and MTS blaze.

There are multiple payment methods including over 51 net banking options. You can pay for recharge through Debit Card, Credit Card, Net Banking and Cash Card. to get started, registered users can log in. Sign up with MobiKwik.com, in case you are a new user.

You can recharge mobile, Data Card and DTH, and make payment of mobile phone bills, DTH and Data card bills. For more information, contact customer care number. MobiKwik’s core focus is to create ground-breaking channel of delivering value for money to consumers. In case of having any issue, write at: support@MobiKwik.com.

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Comments (75)

  1. I have lost my password of mobikwick and when I reply for otp it shows some acception has been caught.so please help me

  2. Gnan Reddy

    I was added money to Mobiwik on 25 Feb 14 Bt it still not added on my Mobiwik account or has not been refunded on my bank account. Please do the needful. Added money is 180. And transaction no is 20140225091125

    • I was added money to Mobiwik on 25/08/2015 Bt it still not added on my Mobiwik account or has not been refunded on my bank account. Please do the needful. Added money is 2240.00

      Reply ↓

  3. ashish Mobiwik recharge

    Mobiwiki recharge is very fraud website. please dont use for recharge……………………………………..

    • andy

      Mobikwik is fraud. Tell this to your friends as well
      I have made one top up recharge using mobikwik site.
      But am not getting any confirmation message from telecom service provider and money are transferred to mobikwik wallet.
      I tried it multiple times but no luck. Also i tried to contact customer care but no response from them !
      It seems mobikwik site is fraud.
      Please dont use this site for any online recharge and please block such a bullshit site !!

      Thanks !

  4. Hafeez ahmad

    Sir i have used mobikwick to rechage my uninor no. 9059557064; when i created id, by fault i have given wrong email id but you created my account and not send me my password…my email id is hafeezahmad61@gmail.om, i have 350 rupees in my wallet and no option to use it,so what could i do, sir please send my password on my recognised mobile no:9059557064

  5. Sub Insp Ramesh CHand Police Station Kamla Market Delhi Police

    Notice u/s 91 CrPC
    A Complaint vide 360-L Dated 12/9/2014 PS Kamla Market, was received at Police Station Kamla Market Delhi Police at New Delhi from Dr Janee Specialist maternity Hospital G.L Hospital. As per the complaint on 12/9/2014 her ATM card hacked and transaction Rs 13000/-have been made by some one from her Bank Account. On enquiry it was found that the transaction was made for recharging the mobile phone by Free charge, Mobikewik.com,and Paytm.com where in one transaction of Worth Rs 2500/- made for recharging mobile by Mobikewik.com. Vide POS 091211223874 on dated 12/9/2014 For further enquiry of the complaint the mobile numbers which were recharge by by ………..may kindly provided please.

    SI Ramesh Chand D/571
    PS Kamla Market
    PH-8010598970
    Email. ID. Rameshmeena20@gmail.com

  6. Ajay Tyagi

    I am unable to log in to mobikwik and not getting new password even after many trials through forgot password link. I have more than Rs 1000 balance in my mobikwik wallet. There is no customer care No available for mobikwik. Kindly help me.

  7. kunal

    Dont ever dare to use mobwiki for recharge they are gr8 Frauds. N never ashamed to do so.

  8. B.L.Akhade

    My wallet amount is 224 Tranx no 1408521347573. just tell how to use wallet amount for shopping.

  9. B.L.Akhade

    My wallet balance amount is Rs.224 .Tell me how to utilized this amount for shopping.
    regards,

  10. santosh kumar raikwar

    sir i am use in piese cll me and lod amunt wehar

  11. santosh kumar raikwar

    sir plese me call

  12. thameem

    I have lost my password of mobikwick and when I reply for otp it shows some acception has been caught.so please help me

  13. mandeep

    i recharged wrongly on 8551081451 instead of 8557081451

  14. sanjay

    sir aap humko ye bata do code ko recharge se pahele ya baad mai dalna chahiye plz

  15. rahul

    Its a fraud & fake site do not recharge with it , even they havent any customer care No.

  16. prahul

    Hiii mobikwik pls give my money I am transfer money to docomo pospaid account…docomo custermer cayer say that money are not coming in ur docomo account..pls give me back t that money

  17. harvendra meena

    Mobikwik se mera belance detection ho gya

  18. MEHUL

    PLEASE DONT TRUST IT, THIS IS VERY FRAUD. I HAVE LOST MY RS. 2500/-
    WE SHOULD COMPLAINT AGAINST THIS SITE.

  19. Harkesh

    Hi,

    My ticket is 1312049. I Have pay of Rs. 5567.00 from my icici bank but my wallet balance is not updated. please do the needful.

    Regards,

    Harkesh Raghav

  20. janved shakya

    I was added money to Mobiwik on 3 /10/ 2014Bt it still not added on my Mobikwik account or has not been refunded on my bank account. Please do the needful. Added money is 300. And transaction no is 30993845637

  21. janved shakya

    was added money to Mobiwik on 3 /10/ 2014Bt it still not added on my Mobikwik account or has not been refunded on my bank account. Please do the needful. Added money is 300. And transaction no is 30993845637

  22. Ankit Goyal

    I was added money to Mobiwik on 04 Oct 14 Bt it still not added on my Mobiwik account or has not been refunded on my bank account. Please do the needful. Added money is 1500

  23. Rajeev Singh

    please send my password my recognised mobile no.99100363541

  24. santosh duddu

    yesterday I add 1000 rs in mobikwik wallet .After some time i tried to recharge my no. but after that my balance show only 41 rs , please chek whats problem,
    i want my mony back.

    My mobile no 9021160003

  25. mallu sangavi

    sir i m my mobile androd app with reacharge so Bank amount is draw but not reach for my mobile so refunded on my bank account order;1412141649409

  26. pritam

    sale froud app h mere pese lotade vrna bhut bura hal kr dunga tera

  27. pritam

    9753636807 idea is num . pr 47 ka sms pak dala bt nhi aaya or transection hestroy m add bal btaya bt recharge nhi hua or na hii pending bta rha h mujhe bal chahiye ok

  28. pritam

    or ha mete bank a/c s blance deduction ho gya h ok

  29. Niyaz Ahmed A. Iraki

    An Amount of rs 346 deduct in my account. by i don’t get any transaction id.
    Please reply me what i can Do ?

  30. kadir

    this aapor site is first no fraud don’t use again I have recharge 80 Rupees but still don’t got neither amout nor toup up

  31. RAJENDRA SINGH GEHLOT

    TODAY 07-10-2014 AT 8.28 A.M. I HAVE ADD RS. 200/- IN MY WALLET I WANT TO GET RECHARGE OF MY MOBILE I WANT TO KNOW ABOUT THE BEST CASH BACK SCHEME. WHEN I DIAL HELP LINE NO.01130908686 NO REPLY RECED AND RS.2/- CHARGED . PLEASE REIMBURSE THE SAME IMMEDIATELY. WHY DONT YOU HAVE QUICK HELP LINE SERVICES NO. THAT SHOULD BE FREE OF COST.

  32. Jay Kumar

    HI, I Had add Rs. 1192 in mobikwik accont and i need to pay my postpaid bill , but at the time of pying amount has been deduct from my mobikwik account and did not update toward my bill
    kindly do the needful

  33. I was added money to mobikwik on 07/10/2014 But it still doesn’t added on my mobikwik account. But show negative balance -148 on my wallet. Please refund my money on back my account. Please do the necessary. Added money to the 148. Transaction no. 1412693349251

    • Nitish

      This is completely fraud company.
      I tranfered 400 rs from kotak bank to mobikwallet but almost 20 days gone still not received and when I raised the concern they are like we cannt refund ur amount.

      Hell with this company.
      My ticket is – 2724658

  34. Joshua Sharon Senthiappan

    Hi,

    I had added Rs. 758 in mobikwik account as i needed to pay my postpaid bill.
    At the time of paying, amount has been deducted from my mobikwik account,but the money has not been paid towards my bill.

    Kindly do the needful.

  35. tanya kar

    wt nonsence z diz i rechargd my phne n stil i dint gt ma balance..n in ma ac bank it has been cut…plz do somethin..i want ma bln as soon as possible..

  36. prashant Gaurav

    I added mobikwik Wallet 400 rupees on 7 10 2014
    But I did not get money
    Please send my wallet balance.
    Mob. 9570960270

  37. prashant Gaurav

    Please refund my wallet balance
    pgaurav1997@gmail.com
    I added 400 rupees 7 oct 2014
    On canara bank debit card
    Please check my transaction and
    Refund

  38. mayaram choudhary

    Mywallet balance&account is blocked sir I am request my mobikwik account reactivation my email mayaramchoudhary547@gmail. com & phone no.8452924921

  39. vipin

    Sir I’m recharged of Rs.76 On 7 Oct 2014 at 11 pm at night, balance is deducted from my wallet immediately but didn’t get msg of recharge from other side till 8 Oct 9:40am

  40. Ganesh Musham

    I have recharged 260 rs dish TV from mobikwik site. But not recharged.
    Money diducted my vallet . please you will give money.
    I respect your site please don’t cheat costemers.
    Tansecton I’d.14125842071122
    Dish TV I’d 112106197
    Transection date 06.10.14

  41. Ajay Pateriya

    i am recharge videocon d2h id-21082226 with Rs.690 and my money is debit my recharge not sucess pls refund my money

  42. ravi kumar

    I used Mobikwik with 9390111103 done some transactions also but now not showing any thing and my balance also not showing. pls check and call me back, ur tolfree no also not available

    Thanks
    ravi kumar
    09390111103

  43. neal ghosh

    I have raised two tickets regarding my wallet being not updated. I paid 100 rupees on Monday and it has been over 48 hours since my wallet not updated. Raised two tickets. Still no sign of measures have been taken from your part.

  44. karan singh

    I have added 1400 rs two times and 650 rs one time in my mobilmobikwik acount on 1/10/2014 but still I didn’t get balance in my acount and cash is debited from my bank acount. Please check the transaction and refund me back.
    Mob. No. 9914423343
    Email- karansingh0152@gmail.com
    Transaction id- c41164005 , c41159611,c41172408
    Pnb bank

  45. manjunath

    An amount of Rs. 250 has been debited from my A/C for an online transaction done at India Ideas using CorpNet banking, Ref No: 00220141008076991652 but still I have not received any amount to my vallet plz let me know when I am getting it

    Recharged number 9164293222 its post paid…

  46. basavaraju

    THIS is one fucked up app !!! YOU never get recharged, and its just losing your money with out gettin anything in return APP !! so i lost my money too !! so ppl ,plz stop using this shitty app !!! and use the trusted one

  47. Suhas Kachare.

    Suhas kachare on December 5, 2014 said:
    i am recharge idea paid No 9765906970 with Rs.350 and my money is debit my recharge not sucess pls refund my money
    Email=suhasnkachare@rediffmail.com

  48. K.Athimoolam

    Dear Sir,

    I had informed you that, I’ve recharge Rs.1900(365 days) account ref. no. 14179438392697 – dt.7/12/14 – time 2:55pm.
    I sent this amount to mobikwik, but sun direct is not working. I asked them about the payment but they are saying that they didn’t still receive the amount.Why you didn’t still sent the payment to sun direct account? The toll free NO.
    of your website is not working.If I contact to Delhi no. they too are not responding. And also sent a mail but no reply for that too, this is the 2nd time me sending the mail. I need a immediate reply from you. Pls contact my mobile No.09444077302. And no further delay. or pls refund my mony.

    Regards,
    K.Athimoolam

  49. K.Athimoolam

    Dear Sir,

    I had informed you that, I’ve recharge Rs.1900(365 days) account ref. no. 14179438392697 – dt.7/12/14 – time 2:55pm.
    I sent this amount to mobikwik, but sun direct is not working. I asked them about the payment but they are saying that they didn’t still receive the amount.Why you didn’t still sent the payment to sun direct account? The toll free NO.
    of your website is not working.If I contact to Delhi no. they too are not responding. And also sent a mail but no reply for that too, this is the 2nd time me sending the mail. I need a immediate reply from you. Pls contact my mobile No.09444077302. And no further delay.or pls refund my money.

    Regards,
    K.Athimoolam

  50. Asish kumar

    Please my balance is returned my account

  51. Hitesh Makwana

    I have added 500/- amount in mobikwik through ICICI Bank.
    Amount detected but I didn’t received amount.
    My User ID is above.
    Plz kindly Help…

  52. sarvesh shukla

    Dear User, MobiKwik Tranx Alert Type:Debit Amnt:Rs 100.0 Service:Mobile Bill Pay-8285429872 Status:Success New Wallet Balance:Rs 3 Tranx Ref:14185792689974

  53. sarvesh shukla

    Bal. Deduct my wallet & not update update my postpaid a/c pls give solution urgently
    The successful msg received are as follows :-
    Dear User, MobiKwik Tranx Alert Type:Debit Amnt:Rs 100.0 Service:Mobile Bill Pay-8285429872 Status:Success New Wallet Balance:Rs 3 Tranx Ref:14185792689974

    • sivarajan kp

      I added mobikwik Wallet 3635 rupees on 18/12 2014
      But I did not get money

      (Please send my wallet balance. Alert Type:Debit Amnt:Rs 3635.0 Service: Electricity Bill -13533176282 Status:Success New Wallet Balance:Rs 0 Tranx Ref:14188775860164)

  54. vishnu

    I made my post paid mobile bill payment Rs 600/- on 5th Jan 2015. Money got deducted from my wallet but till now not credited to servicelebrate provider. . My transaction ref.is14204542633428

  55. Dhanlal shah

    my wallet amount is Rs 98 plz refund my wallete amount

  56. Radhesham Tarachand Mungmole

    Dear Sir
    I have made bill payment of Rs.128 of airtel postpaid no 8600104847 through mobikwik site on 15/01/2015 and transaction id is 14212498065988. My credit card is debited by the same amount but the same amount not reflected in my airtel above mentioned no. till date.

    Please resolve my problem and please credit the amount and revert me.

  57. Vijay Balan

    Hello,

    I had done the recharge on “24-Jan-2015 (24-Jan-2015), TO TRANSFER
    INB Avenues India Pvt. Ltd,CCACA1JEZ436IG00MKQKQ6 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE” With 1000/-

    I still don’t see 1000/- on my wallet which is depressing. I had also raised 3 tickets for the same issue and till not I haven’t seen any one contacted me on my pending payment which should reflect on my wallet.

    I need my problem to be fixed on top priority or else I would be forced to take this matter to the consumer forum as I have all the details with me.

    Regards,
    Vijay Balan
    9686690255

  58. Shriram Khandagale

    mywallet locked Reactivation

  59. CHANDRANTK

    DEAR SIR,

    I HAVE RECHARGED MY FATHER’S MOBILE NUMBER 9446575273 TWICE FOR RUPEES 200.00 BUT IT HAS GOT FAILED. I AM HERE WITH GIVING YOU THE INVOICE NUMBER 14229679180850 & 14229689143684. KINDLY ARRANGE TO SEND THE REFUND MONEY TO THE BANK ACCOUNT IMMEDIATELY.

    CHANDRASEKHARAN

  60. Bajpai Jk

    Bad experience Recharge mobile for Rs 500/=on 10th jan2015 balance not transferred . neither amount reverted nor recharged mobile . Action has not been taken till now even three four complaint tickets booked . I think mobikwik is a cheating company . customer support is not responding .

  61. shivam yadav

    sir 231rs deducted from my account ……sir pls refund my money in my DTH 131005104….

  62. RAHUL THAPA

    DEAR SIR,
    I ADDED MOBIKWIK WALLET 100 RUPEES ON 06-03-2015 POS PRCH- 030640023148 AND POS PRCH-030650032294 ONE ARE SUCCECFULL BUT ANTHER ARE NOT SUCCEC AND MY ACCONU IN LOST 200 RUPEES SO KINDLY ARRANGE TO SEND THE REFUND MONEY TO THE BANK ACCOUNT IMMEDIATELY.

    • Jitendra Kumar

      I have lost my password of mobikmikwick and when I reply otp it shows someacception
      has been caught. So please help me

  63. Bhupendra Singh

    Dear Sir
    I had done the recharge on “08-04-2015 (08-04-2015), TO TRANSFER
    INB Avenues India Pvt. Ltd,CCAC1PPE644IG00VTIOE6.. TRANSFER TO 30993845637 AVENUES INDIA PRIVATE” With 140/-

    I still don’t see 140/- on my wallet which is depressing. I had also raised 3 tickets for the same issue and till not I haven’t seen any one contacted me on my pending payment which should reflect on my wallet.

    I need my problem to be fixed on top priority or else I would be forced to take this matter to the consumer forum as I have all the details with me.

    Regards

    Bhupendra Singh

  64. Jitendra Kumar

    I have lost my password of mobikmikwick and when I reply reply otp it shows some acception has been caught. So please helpme

  65. Advocate G.K.Ojha

    Dear sir,
    Fraudly obtained by unknown person to details of SBI, Purulia,
    Branch, ATM to my staff namely Bharat Dubey and unknown person
    purchase huge amount in his account.
    They have purchase Rs 9500/ vide POS 70005454,txn# 513515503434.Rs
    9500/.dtd 15/05/2015 at 8.46PM and POS 70003399,txn# 513515488274.Rs
    400/.dtd 15/05/2015 at 8.34PM
    so i request to you kindly cancel the said
    order and refund the amount and also request you to please provide me
    deliver / consignment address
    .
    Thanks.

    Your’s

    G.K.OJHA

    (Advocate,Supreme Court)

  66. prashanth reddy

    what is your customer care contact number,
    am facing an issue regarding tariff plans.
    please provide me contact details.
    even for mails am not getting any reply

  67. Ragi.vijay kumar

    i had tried to add money to my wallet from kvb net banking it showed that your money is safe and money is not added to my wallet but had credited from my account…bill desk-DKVB3873618646..pls respond soon

    • Dalip Singh

      Dalip Singh August 01, 2015 at 11:40 am said:

      Dear sir,

      Fraudly obtained by unknown person to details of SBI, Kharian,
      Branch, ATM to ask me ATM detail unknown person from Mobile No. 09709155705.
      purchase huge amount in his account.
      They have purchase Rs 9990/ vide POS 70005454,txn# 520505281360 .Rs
      9990/.dtd 24/07/2015 at 11.33 AM and POS 00001824,txn# 072417107828.Rs
      4000/.dtd 24/07/2015 at 11.34 AM
      so i request to you kindly cancel the said
      order and refund the amount and also request you to please provide me
      deliver / consignment address
      .
      Thanks.

      Your’s

      Dalip Singh

  68. prasan kumar

    Dear Team,
    We had recharged on my number (9650049842) and my balance deduct in my app but i have not received any benefit from airtel side when i call to airtel they are told me your recharge not done please contact with mobikwik so plz help me and do needful.
    my Transaction ID RBL166958325
    Transaction Amount 49.
    Registered Email Address. singhhappy1430@gmail.com
    Phone Number for which i tried to recharge 9650049842. Transaction date :-mon aug 24 00:52:03 ist 2015

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